Privacy Policy
At Wahi, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and disclose your personal information when you use the Wahi Quran Learning Management System.
Information We Collect
We collect personal information, including your name, email address, phone number, date of birth, and payment information, when you register for an account, use our services, or communicate with us. Additionally, we may receive this information from third-party Quran academies that you are affiliated with.
In addition to personal information, we also collect non-personal information such as your device information, IP address or application metrics. This information is used to improve our services and provide a better user experience.
Children's Privacy
At Wahi, we prioritize the privacy and safety of all our users, particularly children. Our platform is designed to be both an educational and safe environment for learners, inclusive of minors.
In accordance with the Children's Online Privacy Protection Act (“COPPA”), Wahi does not knowingly collect or solicit personally identifiable information from children under the age of 13. If you are under 13, please do not attempt to register for our services or send any personal information about yourself to us. Should you believe that a child under the age of 13 may have provided us with personal information, please reach out to us at support@wahi.app.
While we do not collect information directly from children under 13 without verifiable parental consent, we do obtain information about these children from their parents, guardians, and/or affiliated Quran academies. It's important to understand that COPPA pertains to the online collection of personal information from children under 13, not the collection of information about them.
Parents or guardians have the right to contact us at support@wahi.app to review, amend, or prohibit further collection of their child's information. We urge parents and guardians to actively oversee their children's online activities and encourage co-using our platform with them to ensure a safe online space.
For users aged between 13 and the age of majority in their jurisdiction, Wahi might collect and process personal information with the necessary parental or guardian consent, in compliance with applicable local laws and regulations.
If we discover that we have inadvertently collected personal information from a child under the age of 13 without obtaining verifiable parental consent, or from a user aged between 13 and the age of majority without the necessary consent, we will act promptly to delete that information.
How We Use Your Information
We use your personal information to provide you with our services, communicate with you, and process your payments. We may also use your information to improve our services and customize your learning experience.
We may use non-personal information for statistical and analytics purposes. This information helps us understand how users interact with our platform and improve our services accordingly.
Disclosure of Your Information
We may share your personal information with third-party service providers who help us provide our services. These providers may include payment processors, customer support services, and marketing platforms. We only share the information necessary for them to perform their services and require them to keep your information confidential.
We may also disclose your information if required by law or in response to a legal request.
Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures such as encryption and secure servers to store your information.
Your Choices
You may update your personal information by contacting customer support. You may also opt-out of receiving marketing communications from us by following the instructions in the communication.
Contact Us
If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us at support@wahi.app
Changes to Our Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the updated policy on our platform. Your continued use of our platform after the changes will signify your acceptance of the updated policy.